Due to a huge rise in shipping rates, we now only ship to the UK.
For an approximate delivery time please allow for dispatch time PLUS shipping time.
We aim to dispatch all orders within 3-5 working days.
UK Orders = FREE Shipping (2nd class)
We offer free, second class shipping for all UK customers but please be aware that this method offers no tracking.
Lost, Undelivered or Delayed Orders
We will not be held responsible for items delayed, lost in the mail or undelivered. It is our policy to wait 28 working days from the day of dispatch to see if the item is returned to sender, and any refunds will be issued entirely at our own discretion.
Good to Know
When you place an order with us our small team of master craftspeople will be making your order with care and attention. We are real people, not robots! Some of our personalisation services take extra time so, although we aim to make and ship all orders as quickly as possible, this may be slightly longer than what you were expecting.
Please visit our Returns page for more information.
When will my order arrive?
The below timings are approximate, include processing + shipping time, and are calculated in working days (which excludes Saturday and Sunday).UK Customers
• Free 2nd class = 7-14 working days